Refund policy

Each piece is produced individually once you order it, so we don't take returns or exchanges for change of mind, color preference, or a fit you pictured differently. If something's actually wrong — we replace it or credit you.

If your piece doesn't match the size chart
That's a fault, not a return. Measure the garment flat, then double the chest, waist, or hip figure — the chart lists full-body measurements, not flat ones. Length, shoulder, and sleeve are straight measures and compare directly. Send us a photo of the tape. If it's meaningfully off, we'll replace it or issue store credit.

Small variations are normal. Dyed and washed pieces vary more than others — the fabric is treated after the garment is sewn, so no two come out identical. That's the character, not a defect.

If something arrives defective, damaged, or incorrect
Same process. Contact us within 30 days of delivery with your order number and a clear photo of the issue. Replacement or store credit — no hassle.

Please note:
- Slight color variations may occur between screens, devices, and dye batches
- Orders cannot be modified or cancelled once processing has begun
- We are not responsible for carrier delays once your order has shipped

If something's wrong, email hello@hoodbarn.com within 30 days of delivery with a photo and your order number. We'll make it right.